CVC is the biggest travel agency in Brazil. More than 80% of it's customers uses Android.
We took their most frequent destination, Orlando, and mapped out all the touch points on the user journey.
And the app work this way: Once the client buys the trip on a store, the app unlocks a view of the upcoming trip.
All the information are reunited here, in this big timeline:
Flights, hotels, transfers and everything else.
Nasser Said, Design Lead
José Gasparian, Designer
Willian Berwanger, Designer
Carolina Alves, UX Lead
Renato Mendes, Sr. Product Strategist
Julia Albuquerque, UX Intern
Laura Brentano, Project Manager
2017, HUGE Brazil.
Timeline: Expanded or Collapsed